Warranty

THE HOME provides a warranty to the original purchaser for a period of 6 months to 5 years, depending on the product and its components. The warranty period starts from the date of purchase and ensures that our customers can have confidence in their purchase.

While THE HOME aim to provide our customers with consistent warranty terms across all products, there may be cases where specific products have unique warranty conditions. These conditions will be clearly stated on the product page and should be reviewed carefully before purchasing the product.

Where applicable the particular warranty period will be specified along with the description of the Product on the Product description page. 

If your furniture purchase appears to have a manufacturing defect during the warranty period, feel free to contact us to claim your warranty. 

This warranty covers any defect in the manufacturing or workmanship of the furniture products. THE HOME reserves the right to repair defective products, at its sole discretion. Fabric (leather, pu, pvc etc) are not covered in the warranty. 5-year warranty applicable for sofas and headboard/divan base purchased on or after 1-jan-2023.

PRODUCT RANGE WARRANTY TERMS

(all-inclusive repair warranty)

MADE TO ORDER SOFAS 5-year warranty – on frame and spring
6-month warranty on foam and fabric.
6-month warranty on all mechanisms and electrical.
MADE TO ORDER HEADBOARD AND DIVAN BASE 5-year warranty – on frame
6-month warranty on foam and fabric.
6-month warranty on all mechanisms and electrical.
DINING SETS AND LIVING* 1-year warranty 
IMPORTED SOFAS AND BEDROOM 1-year warranty for frame and 6 months for rest of the components

*Living – Living room items such as Coffee Tables, End Tables, Tv Units, Side Boards and Shelves

Mattress Warranty

Mattress Type Composition WARRANTY TERMS
 Cooltech Medical Mattress Pure Foam Composition 5 years
 Cooltech Spring Mattress Bonnel Spring 5 years
Pocket Spring 25 years

For more details please click here

*Warranty Items would be repaired or replaced according to Customer Protection Act No. 24 2006. Products sold “AS IS”: open sofas, mattresses, unwrapped linen and damaged/spoilt items, are not covered under warranty terms.

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  • Alara Sofa Set

    1 × AED 4,800
  • Boss Sofa Set

    3 × AED 3,190
  • Rope Accent Table

    1 × AED 285
  • Ayilin Lux 3 Seater Sofa

    1 × AED 1,580
  • Valentino Sofa Set

    2 × AED 5,235
  • Reva Corner Sofa Set

    1 × AED 3,160
  • Lucas End Table-Grey

    1 × AED 185
  • Mihrab Accent Table

    1 × AED 240
  • Omar Single Seater

    1 × AED 1,615
  • Andre Sofa Set

    1 × AED 3,705
  • Ayilin Lux 2 Seater Sofa

    1 × AED 1,200
  • Austin Sofa Set

    1 × AED 3,445
  • Liz Shoe Cabinet-Oak

    1 × AED 455
  • Caros End Table

    1 × AED 235
  • Garnet Sofa Set

    1 × AED 6,185
  • Linea Ottoman

    1 × AED 485
  • Felix Sofa Set

    1 × AED 5,075
  • Medok Candle Holder

    1 × AED 25
  • Casan Tv Unit

    1 × AED 350
  • Vertical Sofa Set

    1 × AED 4,635
  • The Chase Corner Sofa

    1 × AED 5,500
  • Sulfar Wall Clock

    1 × AED 79
  • Kingdon End Table

    1 × AED 180
  • Ceaser Sofa Set

    1 × AED 6,480
  • Acia End Table

    1 × AED 330
  • Dante Sofa Set

    1 × AED 5,600
  • Tyrell Shoe Cabinet

    1 × AED 455
  • Nils Tv Unit

    1 × AED 425
  • Host Sofa Set

    1 × AED 5,310
  • Dante Square Pouffe

    1 × AED 340
  • The Opulent Sofa Set

    1 × AED 2,600
  • Gabella End Table

    1 × AED 445
  • Jenson 3 Seater Sofa

    1 × AED 1,805
  • Kew Qj End Table

    1 × AED 295
  • Renee Cushion-Brown

    1 × AED 20
  • Runto Tv Unit

    1 × AED 405
  • Icon Corner Sofa

    1 × AED 8,040

Subtotal: AED 157,087

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