Warranty

THE HOME provides a warranty to the original purchaser for a period of 6 months to 5 years, depending on the product and its components. The warranty period starts from the date of purchase and ensures that our customers can have confidence in their purchase.

While THE HOME aim to provide our customers with consistent warranty terms across all products, there may be cases where specific products have unique warranty conditions. These conditions will be clearly stated on the product page and should be reviewed carefully before purchasing the product.

Where applicable the particular warranty period will be specified along with the description of the Product on the Product description page. 

If your furniture purchase appears to have a manufacturing defect during the warranty period, feel free to contact us to claim your warranty. 

This warranty covers any defect in the manufacturing or workmanship of the furniture products. THE HOME reserves the right to repair defective products, at its sole discretion. Fabric (leather, pu, pvc etc) are not covered in the warranty. 5-year warranty applicable for sofas and headboard/divan base purchased on or after 1-jan-2023.

PRODUCT RANGE WARRANTY TERMS

(all-inclusive repair warranty)

MADE TO ORDER SOFAS 5-year warranty – on frame and spring
6-month warranty on foam and fabric.
6-month warranty on all mechanisms and electrical.
MADE TO ORDER HEADBOARD AND DIVAN BASE 5-year warranty – on frame
6-month warranty on foam and fabric.
6-month warranty on all mechanisms and electrical.
DINING SETS AND LIVING* 1-year warranty 
IMPORTED SOFAS AND BEDROOM 1-year warranty for frame and 6 months for rest of the components

*Living – Living room items such as Coffee Tables, End Tables, Tv Units, Side Boards and Shelves

Mattress Warranty

Mattress Type Composition WARRANTY TERMS
 Cooltech Medical Mattress Pure Foam Composition 5 years
 Cooltech Spring Mattress Bonnel Spring 5 years
Pocket Spring 25 years

For more details please click here

*Warranty Items would be repaired or replaced according to Customer Protection Act No. 24 2006. Products sold “AS IS”: open sofas, mattresses, unwrapped linen and damaged/spoilt items, are not covered under warranty terms.

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  • Tanix Center Table

    1 × AED 400
  • Boutique Sofa Set

    1 × AED 3,620
  • Amala 2 Seater Sofa

    1 × AED 1,280
  • Nomad Sofa Set

    1 × AED 5,960
  • Ela Corner Sofa

    1 × AED 2,445
  • Bayu 3 Seater Sofa

    1 × AED 2,570
  • Nola Floor Lamp

    1 × AED 349
  • Zarah 2 Seater Sofa

    1 × AED 1,020
  • Hazel Sofa Set

    1 × AED 3,950
  • The Aviva 3-Seater Sofa

    1 × AED 1,500
  • Bianca Sofa Set

    1 × AED 6,820
  • Knox 8-Seater Dining Set

    1 × AED 3,820
  • The Gayana 3 Seater Sofa

    1 × AED 2,080
  • Amala Single Seater

    1 × AED 980
  • Obito Coffee Table

    1 × AED 395
  • Fira Qj Coffee Table

    2 × AED 315
  • Leipzig 2 Seater Sofa

    1 × AED 1,595
  • Alvarez Sofa Set

    1 × AED 4,810
  • Sofable Modular Sofa

    1 × AED 6,305
  • The Aviva 2-Seater Sofa

    1 × AED 1,265
  • Francine Corner Sofa

    1 × AED 3,345
  • Zurich Corner Sofa

    1 × AED 4,315
  • Yamba Qj Coffee Table

    1 × AED 395
  • Longbeach Ottoman

    1 × AED 410
  • Oslo Table Lamp

    1 × AED 199
  • Canon End Table

    1 × AED 155
  • Mystery 2 Seater Sofa

    1 × AED 1,865
  • Jude Bed Side Table

    1 × AED 585
  • The Jesse 3 Seater Sofa

    1 × AED 2,035
  • Velva Coffee Table

    1 × AED 145
  • Nayra Sofa Set

    1 × AED 6,375
  • The Jesse 2 Seater Sofa

    1 × AED 1,695
  • Elantra Coffee Table

    1 × AED 345
  • Epsilon Accent Table

    1 × AED 215
  • Tokyo Sofa Set

    1 × AED 4,895
  • Crystal Sideboard

    1 × AED 1,450
  • Iya Table Lamp

    1 × AED 179
  • Leon Garden Suit Set

    1 × AED 595
  • Alford Accent Table

    1 × AED 285
  • Lucia Sofa Set

    1 × AED 2,575
  • Franklin Single Seater

    1 × AED 1,165
  • Lyna Table Lamp

    1 × AED 159
  • Oscar Sideboard

    1 × AED 330
  • Cruz Sofa Set

    1 × AED 5,475
  • Eden Night Stand

    1 × AED 140
  • Cruz 3 Seater Sofa

    1 × AED 2,385
  • Casan Coffee Table

    1 × AED 300
  • Mia Corner Sofa

    1 × AED 2,230
  • Amala 3 Seater Sofa

    1 × AED 1,645
  • Tyrell End Table

    1 × AED 195

Subtotal: AED 185,566

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